Art. 1 – Promoting Entity

This loyalty program called “Oltre il Sole Club” (hereinafter, the “Program”) is promoted by O.I.S. Luxury Group S.r.l., with registered office at Viale Bianca Maria 19, 20122 Milan, VAT No. 11515560966, REA MI – 2608786, certified email: oisluxurygroup@pec.it (hereinafter, the “Promoter”).

Art. 2 – Name of the Program

The name of the Program is “Oltre il Sole Club”.

Art. 3 – Type of Program

The Program consists of a loyalty/promotional initiative reserved for the Promoter’s customers, aimed at rewarding purchasing loyalty through the allocation of Club Points, the achievement of specific membership tiers and the consequent allocation of benefits, commercial advantages and, where applicable, non-cash prizes, according to the terms set out in these Rules.

Art. 4 – Duration

The Program will begin on 01/04/2026 and will end on 31/03/2031, subject to any amendment, suspension or early termination in the cases and within the limits provided for by these Rules and applicable law.

Art. 5 – Territorial Scope

The Program is valid exclusively for purchases made on the website www.oltreilsole.com by end-consumer customers, natural persons of legal age, with delivery to the countries served from time to time by the website and/or by the Promoter, except where participation is prohibited or restricted by applicable local law.

Art. 6 – Eligible Participants

The Program is reserved exclusively for natural persons of legal age, qualified as end consumers, who make purchases on the website www.oltreilsole.com for purposes unrelated to any business, commercial, craft or professional activity they may carry out.

Participation in the Program is free of charge and subject to the creation and maintenance of a valid customer account on the Promoter’s website, as well as acceptance of these Rules.

Art. 7 – Excluded Parties

The following are excluded from participation in the Program:

1. persons other than end consumers;
2. persons making purchases for resale, distribution, commercial promotion or in any case connected with professional or business activities;
3. persons belonging to the Promoter’s commercial network called “Influbeauty”, namely business finders/agents entrusted with promoting and selling the Promoter’s products;
4. all persons who, in the sole discretion of the Promoter, are found to have engaged in conduct in breach of these Rules or otherwise incompatible with the nature and purposes of the Program.

Art. 8 – How to Join the Program

Joining the Program takes place by registering or logging into one’s customer account on the website www.oltreilsole.com, according to the technical procedures established from time to time by the Promoter. Joining the Program implies full acceptance of these Rules.

Each customer may join the Program exclusively in relation to their personal account. The Promoter reserves the right to verify, at any time, the regularity of memberships and not to admit, suspend or exclude from the Program persons who do not meet the required criteria or who have provided inaccurate, incomplete or untruthful data.

Art. 9 – Eligible Purchases

For the purposes of participation in the Program, only purchases made on the website www.oltreilsole.com through a duly registered customer account and attributable to completed and duly paid sales are considered valid.

For the purposes of the Program, only products and purchases identified by the Promoter as eligible for the accrual of Club Points are relevant, as provided for in these Rules and in any further operating instructions made available by the Promoter.

Shipping costs and any other amount not attributable to the net price of the purchased products shall in no case contribute to the accrual of Club Points.

Unless otherwise indicated by the Promoter, purchases made using gift cards are valid for the accrual of Club Points both at the time of purchase of the gift card and at the time of its subsequent use to purchase products on the website.

Separate orders placed by the same customer, even on the same day, normally contribute to the overall Club Points balance shown in the customer account.

Art. 10 – How Club Points Are Earned

The Program provides for the allocation of Club Points according to the rule of 1 (one) Club Point for every EUR 1.00 of net spending actually paid on the website www.oltreilsole.com.

Club Points are allocated with reference to the amount actually paid by the customer, net of any coupons, discounts, vouchers or other price reductions applied to the order.

The technical management of rounding, partial calculations or display of the points balance is entrusted to the Promoter’s IT systems, and the information shown in the customer’s reserved area shall prevail, except in the event of material errors or technical malfunctions.

Club Points are not transferable, are not convertible into cash, do not constitute a means of payment and may be used exclusively for the operation of the Program in accordance with these Rules.

Art. 11 – Credit, Balance and Consultation of Club Points

Club Points are credited to the customer account according to the technical timing of registration of the order and of the related payment, without prejudice to any delays caused by administrative checks, reversals, returns, cancellations, technical malfunctions or other causes not attributable to the Promoter.

The Club Points balance, any tiers reached and other information relevant to the Program may be consulted by the customer by accessing their reserved area on the website www.oltreilsole.com.

The Promoter reserves the right to rectify at any time the points balance and/or the customer’s position in the event of calculation errors, undue credits, technical anomalies, improper use of the Program or other circumstances requiring correction.

In the event of dispute, the accounting records and registrations resulting from the Promoter’s systems shall prevail, unless proven otherwise.

Art. 12 – Returns, Refunds, Cancellations and Reversal of Club Points

In the event of return, withdrawal, refund, cancellation, non-payment, reversal of the transaction or any other cause resulting in the total or partial reimbursement of the amount paid by the customer, the Promoter shall reverse the related Club Points in proportion to the refunded or cancelled amount.

If, as a result of the reversal of Club Points, the customer no longer meets the requirements necessary to maintain the tier reached or to obtain certain benefits, the Promoter may rectify the tier, revoke benefits not yet used and/or adopt any other consequent measure provided for by these Rules.

The customer acknowledges that any reversals of Club Points may affect the available points balance, progression toward the next tier and/or confirmation of the current tier.

Art. 13 – Program Tiers and Access Thresholds

The Program is divided into four membership tiers, called:

• Member
• Silver
• Gold
• Elite

The access thresholds for the Program tiers are as follows:

• Member: upon reaching 100 Club Points
• Silver: upon reaching 500 Club Points
• Gold: upon reaching 1,200 Club Points
• Elite: upon reaching 2,000 Club Points

Reaching a threshold grants access to the relevant tier and to the benefits connected with it, according to these Rules and the operating conditions made available from time to time by the Promoter.

The customer keeps the tier reached for the duration provided for in the following article, without prejudice to what is provided for in relation to reversals, suspensions, exclusions, downgrade and amendments to the Program.

Art. 14 – Tier Duration, Confirmation, Upgrade, Downgrade and Reset

Each tier of the Program lasts 365 (three hundred and sixty-five) days from the date on which the customer reaches the threshold necessary to access it.

To maintain the tier reached, during those 365 days the customer must again earn a number of Club Points at least equal to the threshold required for the same tier.

If, during the validity period of the tier, the customer earns a number of Club Points sufficient to reach the next tier, the upgrade will take effect according to the technical methods established by the Promoter. Club Points earned beyond the threshold of the tier just reached remain useful for progression within the new tier, according to the mechanics of the Program.

At the end of the 365 days, the following shall apply:

• if the customer has earned the Club Points necessary to confirm the tier, the tier will be confirmed for a further 365 days;
• if the customer has earned the Club Points necessary for a higher tier, the higher tier will be assigned;
• if the customer has not earned the Club Points necessary to confirm the current tier, the customer will be placed in the immediately lower tier only.

In the event of downgrade, the customer will restart from zero both for the purpose of confirming the new tier and for the purpose of earning the Club Points useful to reach the next tier. Any remaining Club Points insufficient to confirm the expired tier will not be transferred to the new cycle.

The different consequences provided for by these Rules in the event of returns, reversals, improper use of the Program, suspension or exclusion remain unaffected.

Art. 15 – Benefits Connected to the Tiers

Depending on the membership tier, the Program may provide for the allocation of benefits, commercial advantages, perks, coupons, discounts, early access, facilitated shipping, non-cash prizes and other utilities, as determined by the Promoter.

The benefits of the Program may be fixed or variable in nature.

Fixed benefits are benefits granted once upon reaching or confirming a given tier, according to the operating procedures of the Program. If the tier is confirmed in a new annual cycle, the fixed benefits associated with the confirmed tier may be granted again. In the event of downgrade, fixed benefits already used or granted do not automatically regenerate.

Variable benefits are ongoing benefits connected to the membership tier, the use of which remains governed by the operating rules of the Program applicable from time to time to the tier held by the customer.

The types of benefits, the related conditions for accrual, activation, use, duration, cumulation, any product limitations and any other applicable condition are communicated by the Promoter through the website, the customer’s reserved area, the Program dashboard and/or specific dedicated communications.

The Promoter reserves the right to determine, update, replace or diversify the benefits provided for each tier, without prejudice to the rights already accrued by participants pursuant to these Rules and applicable law.

Art. 16 – Non-cash Prizes Connected to the Tiers

Within the Program, the Promoter may award, upon reaching certain tiers, non-cash prizes consisting of Oltre il Sole branded cosmetic boxes made up of one or more products selected by the Promoter.

In particular, with reference to the Program tiers:

• at the Gold tier, a cosmetic box with an indicative total value between EUR 100.00 and EUR 150.00, VAT included, may be awarded;
• at the Elite tier, a cosmetic box with an indicative total value between EUR 150.00 and EUR 250.00, VAT included, may be awarded.

The composition of the boxes may vary over time at the Promoter’s discretion, depending on product availability, organisational, commercial or logistical needs and any assortment updates, without prejudice to compliance with the indicative value stated above.

If a customer reaches both the Gold tier and subsequently the Elite tier within the same cycle, they shall be entitled, where the relevant conditions are met and according to the operating procedures of the Program, to both non-cash prizes connected to the respective tiers.

The methods of allocation, activation, redemption, delivery and use of the non-cash prizes are governed by the following articles of these Rules and by the related operating instructions made available by the Promoter.

Art. 17 – Allocation, Activation and Use of Benefits and Prizes

The benefits, commercial advantages, coupons, discounts, perks and any non-cash prizes connected to the tiers of the Program are allocated to the customer according to the technical and operating methods defined by the Promoter and made available through the website, the customer’s reserved area and/or the dashboard dedicated to the Program.

Unless otherwise indicated by the Promoter, the benefits and prizes assigned to the customer remain available in the relevant reserved area until the moment of their activation or redemption, without prejudice to what is provided for by these Rules in the event of amendment, termination, suspension of the Program, reversal, revocation, improper use or loss of participation requirements.

Once activated or redeemed by the customer through the dashboard or another function made available by the Promoter, each benefit or prize must be used no later than 7 (seven) days from activation, failing which it shall be deemed definitively expired and no longer usable, unless otherwise indicated by the Promoter.

Coupons and other similar benefits are personal, nominative, non-transferable, not convertible into cash and, unless otherwise indicated by the Promoter, may not be combined with other discount codes, coupons, promotions or ongoing initiatives.

The non-cash prizes consisting of the boxes referred to in Art. 16, once legitimately earned and activated by the customer, shall be delivered with the first subsequent order placed on the website www.oltreilsole.com, according to the technical and logistical methods established by the Promoter. In the case of non-cash prizes, use of the prize is deemed perfected exclusively by placing an eligible order within 7 (seven) days from activation of the prize itself.

Art. 18 – Usage Limitations and Exclusions

Unless otherwise provided by the Promoter, the benefits of the Program, including coupons, discounts, discount percentages, perks and commercial advantages, are applicable exclusively to products sold on the website www.oltreilsole.com.

The following are in any case excluded from the application of coupons, discounts, perks and similar benefits:

1. gift cards;
2. shipping costs;
3. special initiatives, temporary promotions, already discounted products, bundle offers, promotional sets or other commercial operations expressly excluded by the Promoter;
4. any further category of products or services that the Promoter reserves the right to exclude, with specific indication on the website, in the customer dashboard or in the related communications.

The Promoter reserves the right to provide, for individual benefits or prizes, additional conditions of use, quantitative limits, minimum spending requirements, limitations on cumulation or product exclusions, which will be communicated in the related operational communications.

Art. 19 – Proper Use of the Program, Suspension and Exclusion

The customer is required to participate in the Program in good faith and in compliance with these Rules.

The Promoter reserves the right to verify at any time the regularity of participation in the Program and to adopt any appropriate measure, including temporary or permanent suspension of the account, cancellation of Club Points, revocation of benefits and prizes not yet used, as well as exclusion from the Program, in the following cases, by way of example and not limitation:

1. improper, anomalous or bad-faith use of the Program;
2. attempts to circumvent the Rules;
3. fraud, abuse, opportunistic or suspicious conduct;
4. entry of false, incomplete or untruthful data;
5. use of the Program for commercial, promotional, professional purposes or in any case other than personal use as an end consumer;
6. violation of the terms and conditions of these Rules;
7. any conduct that, in the sole discretion of the Promoter, may compromise the proper functioning, transparency, integrity or purposes of the Program.

It is understood that the Promoter may also intervene after the allocation of Club Points, tiers, benefits or prizes if it emerges that the same were earned or used in the absence of the required requirements or in breach of these Rules.

Art. 20 – Amendment, Suspension or Termination of the Program

The Promoter reserves the right to amend, suspend or terminate, in whole or in part, the Program and/or these Rules for technical, organisational, commercial, logistical, regulatory, security reasons, for the prevention of abuse or fraud, as well as in any other case of just cause.

The Promoter also reserves the right to amend the structure of the Program, the operating criteria, the methods of accrual of Club Points, the tiers, the benefits, the methods of activation and use of the advantages, as well as any other element of the Program, within the limits allowed by applicable law.

It is understood that any amendments shall not prejudice rights already accrued by participants as of the date of the amendment, unless the intervention is necessary to comply with legal provisions, for security reasons, to combat abuse or fraud or to restore the proper functioning of the Program.

Any amendment, suspension or termination of the Program shall be communicated by appropriate means, including through the website, the customer’s reserved area, the Program dashboard and/or direct communications to members.

Art. 21 – Advertising and Availability of the Rules

The Program will be advertised by the Promoter through the communication channels deemed appropriate from time to time, including the website www.oltreilsole.com, the customer dashboard, email, newsletters, social media and other commercial communication tools.

These Rules are made available to participants on the website www.oltreilsole.com and/or through any other suitable means identified by the Promoter.

Advertising and promotional communications relating to the Program shall be made in accordance with these Rules.

Art. 22 – Personal Data Processing

The personal data of Program participants will be processed by the Promoter, as data controller, in compliance with the applicable legislation on the protection of personal data, including Regulation (EU) 2016/679 (“GDPR”) and applicable national law.

The data will be processed for purposes connected with management of the Program, allocation of Club Points, management of tiers, provision of benefits and prizes, customer assistance and compliance with legal obligations.

Further information on the processing of personal data is available in the privacy policy published on the website www.oltreilsole.com, to which full reference is made.

Art. 23 – Contacts, Governing Law and Final Provisions

For information, assistance requests or clarifications relating to the Program, customers may contact the Promoter through the assistance channels made available on the website www.oltreilsole.com.

These Rules are governed by Italian law, without prejudice to any mandatory provisions applicable to protect consumers in the participant’s country of habitual residence.

For any matter not expressly provided for in these Rules, reference is made to the applicable laws and regulations.

The possible nullity or ineffectiveness of one or more clauses of these Rules shall not entail the nullity or ineffectiveness of the remaining provisions, which shall continue to have full validity and effect.